A small country hotel of pale stone beside a lake in early morning light.

Hotel management platform · formerly Kaamos

Hotel management software built to run your whole property from one platform

Hemmz brings the booking engine, front desk, housekeeping, guest services and billing of an independent hotel or resort into one system.

Request a demo See the platform

Pictured: Ondalago House, an invented hotel. Its photographs and films are generated, and every product screen is an illustration with sample data.

Come in

Step inside one day at Ondalago House, our invented hotel

One day, one platform

Follow one booking through one day

From the night it is made to the night the day is closed. Ondalago House is an invented hotel, its films are generated, and the screens are illustrations with sample data.

A country hotel late at night with one window lit.

00:07Night

A booking arrives while the hotel sleeps

A guest books two nights from your own website and pays a deposit. Nobody at the hotel is awake, and nothing needs to be typed in tomorrow.

The booking engine

A receptionist hands a key to arriving guests at the front desk in morning light.

09:40Morning

By morning it is on the arrivals list

The front desk opens one overview: who is arriving, which room they have and whether it is ready, and which departing guests still owe. The booking made in the night is simply there.

Property management

The Overview a front desk starts the day on: the checks that need attention, the twelve rooms counted once by housekeeping state, and today's arrivals with the state of each room and the time it must be cleaned by. Illustration with sample data.

A housekeeper smooths the linen on a freshly made bed.

11:15Late morning

The room is made ready

Housekeeping works down its round on a phone. A guest can only be checked into a room that has been cleaned, inspected and released.

Housekeeping and maintenance

A housekeeper's round on a phone: their rooms in order, the time each must be clean by, a note from the front desk, and one big button for the next step. Illustration with sample data.

A driver unloads a suitcase from a van as guests arrive at the hotel entrance.

14:40Afternoon

A driver meets the flight

The airport transfer is a run on the dispatch board, tied to the booking, with a driver and a vehicle. The same driver cannot be given two runs at once.

Transfers and drivers

The airport transfers board: today's runs in time order with flight, guest, booking, driver, vehicle and state, including one run on the way and one still waiting for a driver. Illustration with sample data.

A waiter takes an order at a candlelit table in the hotel restaurant.

20:00Evening

Dinner goes on the room

In the restaurant, the waiter charges dinner to the room and it lands on the same bill as the stay. The restaurant module is in pilot.

Restaurant and point of saleIn pilot

A restaurant bill being paid: the whole check of table 4, 80.00 euros, is being charged to room 3 of a guest who is staying now, found by searching her surname in a dialog. Illustration with sample data.

A hotel manager finishes the day at a desk with a laptop.

22:40Late evening

The night audit, then the close

The night audit lists what is still open before the date ends. When the financial close is approved, the day's money records are sealed, and a correction is a new entry with a name and a time.

Night audit and closing the day

The night audit for today at the property in the evening, with the financial close still open, the checks that still have work listed before the day is closed with counts, and a Close day button that records the review and is separate from sealing the day in the financial close. Illustration with sample data.

Booking engine✳
Property management✳
Channel connections✳
Rates and revenue✳
Housekeeping and maintenance✳
Transfers and drivers✳
Agency and company portal✳
Experiences, add-ons and loyalty✳
Restaurant and point of sale✳

Booking engine✳
Property management✳
Channel connections✳
Rates and revenue✳
Housekeeping and maintenance✳
Transfers and drivers✳
Agency and company portal✳
Experiences, add-ons and loyalty✳
Restaurant and point of sale✳

Why one platform

One record, from the first search to the final bill

A booking made at midnight is in the reservation list at once and on the arrivals list the day the guest comes, with a room to prepare, a transfer to arrange and a bill that adds up.

Sell direct, keep the margin

Guests book rooms, packages and extras from your own website. Hemmz charges a subscription, with no commission on your bookings.

One day, one screen

Arrivals, departures, rooms not ready and bills not settled sit on one overview, so the morning starts with what needs attention rather than three logins.

Bills that add up

Room nights, extras and desk charges land on one folio with the right tax, restaurant dinners join it in the pilot, and the day is closed with a record of who took what payment.

The platform

The modules of one platform, sharing one set of data

Each module says plainly how far along it is. We would rather you knew now than found out after you sign.

The whole platform

Available to founding properties

Booking engine

Direct bookings from your own website: rooms, packages and extras, paid online, with no commission on the booking.

Available to founding properties

Housekeeping and maintenance

A housekeeping board, a phone round for each housekeeper and maintenance work orders that decide when a room can take a guest.

Available to founding properties

Property management

The front desk, the room plan and the guest's bill in one place, from check-in to the closed day.

Room planning for the week: the twelve rooms grouped by room type, each stay drawn as a bar across the nights, today marked, one room blocked for maintenance, and the stays that still need a room. Illustration with sample data.

Available to founding properties

Transfers and drivers

A dispatch board for guest transfers, linked to bookings, with a phone view for drivers and no double-booked driver.

In pilot

Restaurant and point of sale

In pilot: tables, orders, a kitchen display and charge to room, so a guest's dinner lands on the same bill as the stay.

An open restaurant check at table 4 with the menu by course on the left, the lines on the check with their kitchen state on the right, and the total and remaining balance above. Illustration with sample data.

Available to founding properties

Rates and revenue

Rate plans, restrictions, promotions and taxes on one calendar that the website and the front desk both quote from.

The rates and availability chart for a twelve-room hotel: three room types down the side and nights across, with free rooms, the flexible rate's price, reservations and stop sell, closed to arrival and minimum stay restrictions for each night. Illustration with sample data.

Available to founding properties

Agency and company portal

Accounts for travel agencies and companies with contracted rates, their own portal login and a ledger of what each account owes.

An agency account opened in the console: its negotiated contracts, the stays sold to it, and its receivables ledger with the balance, how late the open charges are and the credit headroom. Illustration with sample data.

Available to founding properties

Experiences, add-ons and loyalty

Activities, paid extras and a points programme that sit on the booking, from the guest's first search to the folio.

The experiences sessions list for the sauna evening: dates and times with capacity, places booked, places remaining and each session's open, closed or cancelled status. Illustration with sample data.

In development

Channel connections

In development: rates and availability sent to online travel agencies through a channel manager, and their bookings brought back into one list.

The channel setup screen in development: the channel manager, a connection status of not connected yet, and the match between the property's room types and rate plans and the channel manager's own codes. Illustration with sample data.

Changing systems

A rollout that never leaves you without a system

Changing hotel software is the part everyone dreads. We move one stage at a time, and nothing you rely on is switched off until its replacement has been tested with your own bookings and accepted by your staff.

Read our guides on changing systems

01
Start where it hurts least
A property can begin with the website and booking engine. Your current systems keep running while we set up yours, and we agree with you which system holds availability at each stage.
02
Test with real bookings
Bookings, payments and availability are tried end to end before anything replaces what you use today.
03
Move the front desk when staff are ready
Property management goes live after training and a checked accounting period, not on a date that suits us.
04
Switch on the rest as you need it
Housekeeping, transfers and agencies are already part of the platform, and the restaurant is in pilot. Each is switched on with you when your property is ready.

Customers

Arctic Lumo Resort in Ruka-Kuusamo, Finland, chose Hemmz

We work closely with every hotel and resort we take on, and bring Hemmz into use with them stage by stage.

About our customers

Who it is for

Built for independent hotels, resorts and seasonal properties

Boutique hotels

Direct bookings, the front desk, housekeeping and the guest's bill on one platform, with a console that works on a phone and phone views for housekeepers and drivers.

Resorts

Rooms, activities and agency business on one reservation and one folio, with restaurant charges to the room in pilot, so resort departments work from the same stay.